Celestyal has been awarded the Gold Feefo Trusted Service Award, which recognizes the shipping company's consistently high levels of customer service, based entirely on verified guest reviews.
The Gold Award is Feefo's highest level of recognition for service excellence and is awarded to brands that achieve a service rating between 4.5 and 5, based on authentic customer reviews. This award reflects feedback collected throughout 2025 from guests who sailed with Celestyal on its programs in the Greek Islands, the Mediterranean, and the Arabian Gulf.
Lee Haslett, Chief Commercial Officer of Celestyal, said: “Winning a Gold Feefo Award is something we are incredibly proud of, as it comes directly from our travelers and travel agent partners. This recognition is a testament to our onboard crew and ground teams, who consistently go the extra mile to deliver the genuine, personal service that defines the Celestyal experience. I want to thank every single member of the team for the care and passion they bring to their roles every day.”
Celestyal offers year-round cruises with a fleet of two mid-sized ships. The Celestyal Journey, with a capacity of 1,260 passengers, and the Celestyal Discovery, with a capacity of 1,360 passengers, sail the Greek Islands and the Mediterranean between April and November, and offer winter sun in the Arabian Gulf from November to March.
The cruise line's current campaign, "An Offer You Can't Miss," runs until February 19. This promotion includes savings of up to 50%, beverage and specialty restaurant credits, and shore excursion credits per cabin on select sailings.
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