Celestyal Cruises is pleased to announce the launch of its new Seaware Booking Platform. This new tool for travel agents has been developed in collaboration with Versonix, a leading software company dedicated to providing fully integrated and customized solutions for the travel and leisure industry.
The Seaware platform provides advanced CRM functionality, as well as access to a wider variety of pre- and post-trip packages with mandatory and optional components, pricing, payment and cancellation schedules, shore excursions and onboard experiences, and the ability to create custom segments, individualized itineraries, and bookings for large groups or families. Furthermore, the system is fully compliant with GDPR security regulations, ensuring the protection of customers' personal data at all times. Many travel agents worldwide will already be familiar with this industry-leading platform, which provides immediate access to bookings 24/7, with the added benefit of also providing customers with direct access to their reservations.
“The launch of our Seaware booking platform is just one more example of our deep and ongoing commitment to travel agents,” said Leslie Peden, Chief Commercial Officer of Celestyal Cruises. “We have been working closely with Versonix for the past year in preparation for this launch and have also been engaged in ongoing discussions with many of our travel agents to ensure a smooth transition to our new booking platform. We anticipate a positive reception from travel agents for this new system, which will allow them to manage their bookings 24/7, making it even easier to work together with Celestyal.”
“We are delighted to add Celestyal Cruises to our growing portfolio of world-leading travel brands that have benefited from Versonix’s unique booking and purchasing system,” said Yuri Polissky, Chief Operating Officer of Versonix.
Prior to the launch of the new system this week, travel agents currently registered with Celestyal will have received a link to the Seaware user manual and access to video tutorials, along with their login credentials. New users interested in using the system are encouraged to visit our website and register in the Travel Agent Area.
