Oceania Cruises presents “Your World Included™”, its new brand value proposition that features an updated selection of always-included amenities for all guests worldwide, reinforcing its brand promise.
As part of Your World Included, all guests will automatically receive onboard gratuities for cabin attendants, butlers, and waiters in their cruise fare.
Tips are in addition to other Your World Included services: dinners at all gourmet specialty restaurants; soft drinks, juices, specialty coffees and teas; Vero Water® still and sparkling; unlimited Starlink™ WiFi; in-room dining; fruit smoothies, ice cream and artisanal ice cream; group fitness classes; and laundry services.
The updated inclusions will begin on October 1, 2024, for all new bookings on departures from January 1, 2025 onwards. The company’s current “simply MORE™” offer will end on September 30, 2024, meaning that a shore excursion credit and beverage package will no longer be automatically included.
The change comes in response to guest feedback indicating that while they enjoyed the simply MORE inclusions, they would prefer global guest inclusions that focused on what mattered most to them. Gratuities for all guests were always at the top of this list.
“This change comes after listening to our guests,” said Frank A. Del Rio, President of Oceania Cruises. “At Oceania Cruises, we’ve always been known for our warm and genuine service; it’s part of the intangible magic of sailing aboard one of our small, luxurious ships. I’m thrilled that we’re adding gratuities for all guests, as our dedicated onboard team works for guests’ smiles, not their tips. Making every interaction with our guests count is our service culture mantra,” Del Rio said.
The new “Your World Included” package includes:
– Specialty gourmet restaurants
– Meals in suites and cabins
– Unlimited WiFi
– Soft drinks, specialty coffees and teas
– Vero® still and sparkling water
– Gourmet juices, smoothies and ice cream
– Group fitness classes
– Laundry services
– Onboard gratuities
Guests can personalize their vacation experience with extras such as air transport and transfers, shore excursions or a beverage package, to be added according to their preferences.
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