Royal Caribbean Group has extended its “Cruise with Confidence” cancellation policy to sailings scheduled through April 2022 to provide greater peace of mind when planning vacations.
For new and existing bookings made up to September 30, 2020, passengers will have the flexibility to cancel their cruises up to 48 hours in advance and receive a full credit of the cruise fare toward a future cruise through April 2022. The cruise line will also continue to offer its “Best Price Guarantee” and “Lift and Shift” options
- “Best price guaranteed”: passengers can choose to change the price and promotional offer on their booking up to 48 hours before their cruise.
- “Lift and Shift”: An ideal option for those who wish to postpone their vacation until next year. Available now until September 30, 2020, passengers can protect their original cruise fare and promotional offer if they choose to change it to a future cruise with the same itinerary, duration, cabin category, and within four weeks of their original cruise date (same date, next year).
“Passengers are reacting very positively to our Cruise with Confidence policy,” said Richard Fain, president and CEO of Royal Caribbean Group, “because it allows them to make informed decisions and better manage their travel plans, which can become complicated in this time of unprecedented uncertainty.”
“Cruise with Confidence” applies to both existing cruise bookings and those made before September 30, 2020. In addition to easing the concerns of passengers with a booking, Fain has stated that this policy increases consumer confidence in making new bookings, knowing that last-minute adjustments are permitted.
“We want our customers to feel that they can safely keep their existing bookings or schedule new departures,” says Fain, “because this policy gives them more freedom and flexibility.”.
This policy applies to all cruises departing on or before April 2022 and across all of the company's global brands. For details on each brand, please visit the websites for Azamara, Celebrity, Royal Caribbean, and Silversea.
