Avalon Waterways has developed the “Avalon Assurance” program to ensure the health and safety of its passengers during river cruises. “The world has changed, but what remains true is our unwavering commitment to the safety, comfort, and peace of mind of our passengers,” said Pam Hoffee, Managing Director of Avalon Waterways.
Avalon is developing new boarding protocols to ensure passengers have a safe journey from the start. The company's measures include mandatory health checks, such as contactless temperature screenings and baggage disinfection before boarding.
It is also introducing new, state-of-the-art technologies, including electrostatic cleaning and UV disinfection systems. These new measures will ensure a reduced risk on board, with an increased number of hand sanitizer stations throughout the ship (including all public areas), the replacement of buffet and self-service stations with crew-served service, and the disinfection of all public areas at least every hour.
Avalon will also reduce the number of passengers and restaurant capacity, in addition to providing masks for passengers and crew. The new policies mandate thorough cleaning and disinfection of each cabin and dining area between meals, as well as of shared items such as bicycles and umbrellas after each use. Furthermore, the company is reviewing its health and safety measures and protocols for excursions.
“We will continue to review and update our safety and well-being measures ahead of our return to the world’s rivers, scheduled for September 1, 2020,” said Hoffee. “Working on the safety and well-being of our passengers will contribute to providing them with a wonderful holiday, an escape to discover new places and new cultures—everything that an Avalon Waterways holiday offers.”.
