Following the easing of Silversea's cancellation policies for the benefit of guests, which began on March 5, the company is taking a further step by also adopting Royal Caribbean Group's "Cruise with Confidence" initiative. Guests departing before July 31, 2020, now have the additional option to cancel their trip up to 48 hours before departure.
Silversea's existing cancellation policy offers guests long-term peace of mind on all departures between June 1 and December 31, 2020, while the "Cruise with Confidence" policy protects bookings for trips in the coming weeks.
“Silversea always strives to exceed our guests’ expectations, and we are aware of how the fluid Covid-19 situation requires unprecedented flexibility in booking and cancelling our voyages to ensure our guests can make the right decision at the right time,” said Roberto Martinoli, CEO of Silversea. “This is why we welcome RCCL’s Cruise with Confidence program, as it allows us to offer additional options to all guests currently booking a Silversea voyage.”.
Thanks to the addition of "Cruise with Confidence" options to Silversea's existing cancellation policies, Silversea offers one of the most comprehensive booking change policies in the industry.
For all voyages departing before July 31, 2020, including existing and future bookings, the new “Cruise with Confidence” policy will allow travelers to cancel their sailings up to two days prior to departure, providing guests with a credit toward a future cruise. For all sailings departing after July 31 through December 31, 2020, a 30-day cancellation option will be available. Guests booking voyages between June 1, 2020, and July 31, 2020, will have a variety of options to choose from.
