CroisiEurope, Europe's leading river cruise company, will resume operations on July 16 with a reinforced health and safety protocol to ensure the well-being of its guests and crew. The company's comprehensive measures include hygiene, safety, and social distancing guidelines designed to provide a confident cruise experience, which guests can view on the CroisiEurope website.
This protocol includes new regulations, which will be overseen by an "Onboard Health Commissioner" appointed by the company's management. This commissioner will ensure that the rules are updated in accordance with the evolution of COVID-19 measures globally and that best practices are followed on every ship so that passengers can fully enjoy their holidays. For example:
- The management and supply of hygiene products (masks, gloves, hydroalcoholic gel, disinfectant products, soap dispensers, Baccide, etc.) for all passengers and staff;
- Ensure compliance with disinfection procedures for all indoor and outdoor surfaces, as well as work equipment in all areas;
- Facilitate safe distancing for passengers and crew;
- Ensure that the safety protocol is applied to any person who presents a risk or signs of contamination.
The company has adopted these measures applicable to the different spaces and aspects of CroisiEurope's operations, including taking the temperature of everyone who boards the ship, specifying social distancing measures through floor markings, establishing a one-way traffic flow on board the ship, and using contactless payment methods, among others.
To ensure passenger comfort by facilitating social distancing, the company has implemented double service for breakfast, lunch, and dinner; customers will be served individually upon request by a waiter. Passengers will also have assigned seats in the restaurant, which will remain the same throughout the journey.
Regarding excursions, social distancing measures are in place on buses and during visits, and passengers will be able to listen to the guides' explanations through headphones, allowing them to fully enjoy the destinations while maintaining interpersonal distance.
CroisiEurope has implemented these new measures, understanding that the safety and well-being of its passengers and crew is its absolute priority and its duty to guarantee at all times, as well as that of the local communities in the destinations visited. All of this will be achieved without compromising the quality of any aspect of the journey or the comfort of its passengers during the cruise, allowing them to fully enjoy their cruise vacation with complete confidence.
