“We are living through challenging times as we confront and prepare for this global pandemic. We are aware of and concerned about the growing number of people infected by the virus and wish a speedy and full recovery to all those affected. Due to the evolving situation, we understand that plans are inevitably being impacted, requiring agility and flexibility from everyone now more than ever. For this reason, we have made the difficult but responsible decision to temporarily suspend our cruise departures.
On behalf of Celestyal Cruises, I would like to thank our team worldwide for their unwavering commitment, working tirelessly day and night to ensure the company's continuity. Our values are being tested at this time, and teamwork, trust, and a good dose of patience will be essential to successfully navigate this challenging situation. Our team is currently working remotely, dedicated to serving our customers and answering their questions about affected sailings. I would like to thank you in advance for your patience and understanding as we address the high volume of inquiries we have received.
I am convinced that these difficult times will soon pass and we will be able to return stronger than before. Thanks to our effort and absolute determination, we will move forward again.
Meanwhile, we want to assure you that when the time comes, we will be delighted to welcome you back. Until then, take care, #staysafe
Chris Theophilides, CEO of Celestyal Cruises
