It is a new service offered by the Italian shipping company for travel agencies: Costa's experts will create tailor-made excursions, specific to groups, and the commissions and benefits will be based on the number of passengers who have booked the excursions.
Costa Cruises is introducing a new service for travel agencies: the group excursions expert. These experts will offer agencies that manage group bookings (more than 20 people) specialized consulting, advising them on the most suitable excursions based on their clients' preferences and wishes, including organizing and booking excursions and creating customized itineraries.
Costa Cruises' Vice President of Passenger Experience, Giuseppe Carino, states: “The variety of excursions we offer our passengers is truly astounding: more than 2,200 tours to suit all tastes, from adventure to cultural excursions, not forgetting food tours or eco-tours. For this reason, we have decided to deploy experts who will not only advise travel agencies on the best available excursions, but will also find tailor-made solutions for each group. These experts have worked on board as Tour Managers or excursion leaders, so they really know what they are talking about; no one is more familiar with our shore excursions and the unparalleled experiences they will generate for passengers.”.
It's a very easy-to-use service: Costa Cruises' sales team will offer it directly to travel agencies, who can then schedule a meeting or call with the excursions expert. The travel agency will then receive a comprehensive proposal with tailor-made excursions for the group, prepared by the expert, who will make the necessary arrangements to finalize the booking.
For shore excursions booked using this new service, Costa Cruises will guarantee agencies increasing commissions, benefits and exclusive services depending on the number of people they book.
Costa tours come with a number of advantages and benefits that cannot be obtained in any other way:
– Priority disembarkation
– Priority entry privileges at museums and other tourist attractions
– Quality guaranteed with qualified operators and multilingual guides
– Complete assistance and total security
– If the excursion is delayed, the boat will wait
– Guaranteed prices
– Rescheduling of excursions in case of itinerary changes
