Marcus Puttich, a certified ship agent by the Hamburg Chamber of Commerce, started his career in the port agency department of Biehl & Company in the ports of Houston and New York. Before joining TUI Cruises in January 2014, Marcus received the degree Bachelor of Arts in Cruise Industry Management from the Bremerhaven University of Applied Sciences and graduated with a Master of Science with Distinction in Maritime Operations from the Liverpool John Moores University.

Luis the Carvalho is the Managing Partner of B&A Europe,  which was formed in October 2013 resulting from a merger between port and destination development firm Consult DC and US cruise and maritime architecture firm Bermello Ajamil and partners (B&A).

B&A Europe is currently involved on several projects involving Northern European, Danish, Baltic Sea, Mediterranean and West African regions.

Luis started his career in 1986 with Premier Cruise Lines and RCCL in Miami. He then spent 12 years with Crystal Cruises,  being their LA based Corporate Port Coordinator overseeing shore side operations globally while inspecting new ports and destinations.

From 2005 on he served as: National Director Cruise Operations in Ultramar Express / TUI Spain based in Barcelona,  Director of Cruise Operations in Tumlare Corporation and Director of Cruise Operations in Kuoni Destination Management based in Copenhagen.

After gathering knowledge and experience from all angles of the industry he started his own consulting firm Consult DC in 2009 to better serve the global cruise community.

Luis is also a regular organizer,  speaker and moderator of international conferences, cruise seminars and workshops.

Deborah was born near Nottingham, UK and now lives in Barcelona, Spain. After receiving a degree in Drama & English at the age of twenty, Deborah set up a theatre company with several colleagues and toured the UK working on theatre in education projects.  Deborah commenced her commercial career just a few years later with a leading FMCG company.  Deborah has held different senior Commercial, Training and Marketing roles in the UK and throughout Europe.

In 2011 Deborah joined Intercruises Shoreside & Port Services as part of the Barcelona operations team.  Since then Deborah has been responsible for different departments and is now heading up the Product team for the Mediterranean.

Javier joined Pullmantur in 2011. Javier heads the Itinerary Planning & Route Economic Area for Pullmantur Cruises and Croisières de France since 2014.  As such, he is responsible for strategy, development, refinement and maintenance of the unique portfolio of cruise products for Pullmantur and Croisières de France, brands of Royal Caribbean Cruises Ltd., the world's second largest cruise company. He leads the Product Managers team to develop the worldwide product portfolio strategy for each brand and market, as well as building the commercial strategy for each product and delivering solutions that will drive profitability improvement throughout an improved portfolio. Areas of focus include revenue enhancement, cost reduction, enhanced operational efficiency, and performance enhancement.

Prior to that, Javier was the Head the Corporate Strategy & strategic Project Management Office at Pullmantur, where he was in charge of development and execution of the Company’s strategic plan, assessing international markets opportunities and deploying customized go-to-market strategies to capture share in target markets, as well as managing the worldwide itinerary planning strategy.

Prior to joining to Pullmantur, Javier developed his career in the strategic consulting industry, leading projects on Strategy, Finance, Sales & Marketing areas in highly challenging industries. Javier worked at Deloitte and Accenture, being a founder member of the Travel & Leisure industry practice. He also worked at the M&A firm Ambers & Co, a spin-off of Arthur Andersen.

Passionate about tourism and strategy, Javier holds a bachelor's degree in Business Administration and a MBA.

Mi trabajo consiste en la comercialización de los vuelos Especiales (charter) de la compañía Iberia, L.A.E. por un lado.

Por otra parte estoy al frente de un equipo de profesionales que tienen como objetivo el desarrollo de la intermodalidad entre Iberia y otras compañías y adicionalmente la creamos y desarrollamos productos de valor añadido al transporte de pasajeros. Embarco con Iberia, Bus&fly, Rail&fly, Web link, son algunos de los proyectos en los que estamos involucrados. Recientemente hemos iniciado la comercialización de los segmentos terrestres de ferrocarril conectados con los vuelos intercontinentales de Iberia, gracias a un acuerdo intermodal con 9B (comercializador en España de los Segmentos terrestres de RENFE)

Por otra parte, desarrollamos productos que permitan crecer en segmentos de negocio como tráficos de VFR, MARINOS, RELIGIOSO, etc....

Nuestra área de desarrollo de negocio tiene una amplia experiencia en el transporte de pasajeros relacionados con el turismo de cruceros. Durante el año 2014 transportamos en vuelos chárter de Iberia a pasajeros de PULLMANTUR, COSTA CRUCEROS Y MSC con el objetivo de conectarlos a las salidas de los barcos de estas compañías en Europa. Mas de 200 operaciones serán realizadas durante el año 2015 en este segmento de negocio por parte de Iberia. La conectividad y el desarrollo de sinergias con las cruceristas mas importantes del mundo es un objetivo de mi Unidad.

Cyril is the founder and President of Quest Travel Adventures, a travel agency and tour operator specializing in luxury cruises and new destination for US consumers. Cyril is also the managing director of Traktek Partners, a digital marketing agency specializing in helping travel & tourism clients implement marketing campaigns to drive lead generation, new passenger bookings, and traveler loyalty.

Cyril's team has helped numerous deluxe and small ship cruise lines successfully enter the US market & grow market share including Scenic Cruises, Emerald Waterways, Vantage Deluxe World Travel, Paul Gauguin Cruises, Blount Small Ship Adventures, Variety Cruises and Croisi-Europe by providing outsourced marketing, sales, and operations.

Prior to founding Quest Travel Adventures, Cyril served as SVP Interactive Marketing at Grand Circle Travel and VP of Marketing at EF Education. He is an expert in integrated and digital marketing with more than 20 years of experience working with industry leaders to forge strategic partnerships, drive new business with direct & digital marketing campaigns, and streamline operations with web & mobile technologies. Since 1997, he has specialized in developing web, SEM/SEO and CRM marketing strategies that are award winning and deliver tangible business results that surpass business goals.

With his focus on lead acquisition and driving brand loyalty, Cyril’s teams have won international awards for innovative and successful marketing solutions by Travel Weekly's Magellan awards, Lions International, Peppers & Rodgers, NY Art Director, Horizon Interactive and the Massachusetts Technology and Innovation Exchange (MITX).

Earlier in his career, he was  Chief Marketing Officer at Euro RSCG/Havas and SVP at Digitas/Publicis, two of the world's largest digital agency networks.  He holds his MBA in International Management from McGill University and is a graduate of Boston College.

Stephanie Wear is the Director of Economic Development of the Tenerife Tourism Corporation since 2012. Under her purview, she is responsible for air service development and attracting foreign direct investment to the island as well as promoting Tenerife as a leisure destination. The top priority of her department is to work with airports, airlines and corporations to create business opportunities on the island and increase the number of tourists that visit Tenerife.

Before her job at the Tenerife Tourism Corporation, she worked in the Foreign Trade Department of the Chamber of Commerce of Santa Cruz de Tenerife where she specialized in International Procurement and European Union projects. During that time, she was named as one of three Private Sector Liaison Officers (PSLO) of the World Bank in Spain. Previous to that position she had her own import company in the United States.

Born in Washington DC, Stephanie lived most of her life in the US before moving to Tenerife, Spain, eight years ago. Her dual nationality and cross-cultural background has been the main motivator for her line of work.

Mike retired from Air Canada in 2014 after a career of over thirty years with the airline. During his years with the airline he held key positions in Network Planning, Scheduling, Strategy, and Revenue Management.

Over the course of his career Mike was instrumental in the planning and launch of many successful new Air Canada routes. In his Network Planning role, he managed the airline’s international route schedule and was responsible for optimising network profitability. In 2002 he led a project to raise Air Canada’s profile in the sun and leisure markets, working together with Air Canada Vacations to successfully launch nine new routes and increasing capacity in the airline’s Caribbean/Mexico markets by 40%. He also has many years of experience in fleet planning, traffic and revenue forecasting, marketing, yield management, and aircraft scheduling.

After his retirement from Air Canada Mike immigrated to the U.K. and joined Airport Strategy & Marketing (ASM) as a Senior Consultant. ASM is the consulting division of Routes and is a UBM company. They are world leaders in route development and specialise in engaging with airlines to help airports and their destination stakeholders attract new air services for their airport, city and region. In his current role Mike provides route development expertise to ASM’s clients across the globe.